Risk Management in Offshore Business Process Outsourcing by Antti Kapanen (Engli

Description: Risk Management in Offshore Business Process Outsourcing by Antti Kapanen Business Process Outsourcing (BPO) is an industry of rapid global growth and one of the most important concepts of contemporary corporate strategy. Companies of every size and kind are after the benefits offered by specialized service providers around the global marketplace: cost savings, process enhancements, improved strategic positioning and more. Yet, the success rate of BPO has been erratic at best. Many risks are attached to the complexity of transitioning complete business processes to third parties. What are the specialist competencies that ensure successful BPO? How do companies address risks related to organizational changes, vendor relationship management, cultural differences and information security? The author answers these and other questions by comprehensively discussing risk in BPO and providing a customized risk management framework for an offshore BPO environment. The book is intended for practitioners and learners to provide broad overview on the topic and is best accompanied by basic literature in the fields of BPO and risk management. FORMAT Paperback LANGUAGE English CONDITION Brand New Details ISBN3836435268 Author Antti Kapanen Short Title RISK MGMT IN OFFSHORE BUSINESS Pages 76 Language English ISBN-10 3836435268 ISBN-13 9783836435260 Media Book Format Paperback Year 2008 DOI 10.1604/9783836435260 UK Release Date 2008-03-07 Imprint VDM Verlag Dr. Mueller E.K. Country of Publication Germany Illustrations Illustrations, black and white Publisher VDM Verlag Dr. Mueller E.K. Publication Date 2008-03-07 Audience General We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:132488740;

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